Why Serra Sol
Welcome to Serra Sol.
Serra Sol is a welcoming community where individuals with Alzheimer’s and other types of dementia can feel fulfilled, cared for and engaged each and every day. We provide an environment that fully supports the needs of those with memory loss. Residents of Serra Sol will enjoy daily activities and outings, many of which are customized to their specific interests and passions. We feel strongly that those with memory loss can live life to the fullest with our support.
We know that in order to provide a truly inspired life for residents in our care, it’s about much more than making sure a resident’s health-related needs are met. It’s about the little things that mean a lot. Warmhearted staff who know your loved one’s favorite activities. Comfortable routines that spark positive memories. Opportunities for fun, laughter and joy each day. A community that truly feels like home.
We select employees who exemplify the values we hold dear: empathy, professionalism, integrity, commitment and compassion. The leadership team at Serra Sol are the gatekeepers of our community culture and are tasked with ensuring that all in our community – residents, employees, resident family members and more – are treated like family.
Each member of our team has been carefully selected. We first seek out individuals that embrace our core values: professionalism, integrity, commitment and compassion. Additionally, empathy, great communication and willingness to go the extra mile are key attributes for anyone tasked with serving the residents of Serra Sol.
As Executive Director of Serra Sol Memory Care, Susie Peterson leads a team of caring professionals focused on providing excellent care for those with memory loss.
She provides a wide range of experience, both in and out of senior care. She began her career in marketing and sales for the News-Gazette, a daily newspaper in Central Illinois before moving to Blue Cross Blue Shield of Illinois, where she served as a Claims Supervisor and National Facilitator for BCBS Customer Service Program, “Signature Service”.
Susie’s first taste of senior living was in her next role, a Family and Community Relations Director of a continuing care retirement community. It was here that she developed a passion for senior living and particularly, memory care. Although it wasn’t in her job description, Susie began spending time with residents with memory loss, getting to know their personal interests and passions. In her words, she “fell in love” with memory care.
Soon after, Susie transitioned to a position with the Alzheimer’s Association, where she spent two years directing fundraising for numerous walk events in the state of Nebraska, including The Longest Day and The Walk to End Alzheimer’s. The focus of each event was to raise funds that went to support finding a cure for Alzheimer’s disease. She also led support groups for family caregivers, provided education for families and professionals and worked with many local senior living communities. In was in this role that she was approached by Agemark Senior Living to lead a new local memory care community.
Susie was then hired as the Executive Director of CountryHouse in Kearney, Nebraska, a community that exclusively provided memory care services for those with Alzheimer’s disease or other types of dementia. The community was fairly new, and Susie’s leadership and guidance proved instrumental to the success of the community. In her time as Executive Director, she and her team helped countless residents affected by dementia, and provided support to their families as well. After three years in this position, Susie moved to New Mexico and took an Executive Director position at another company. But she didn’t forget her Agemark family, and a short time later, chose to return to the company, relocating to sunny San Juan Capistrano to serve as Executive Director of Serra Sol Memory Care.
Susie holds Assisted Living Administrators Licenses in Nebraska, New Mexico and California, is a Certified Dementia Practitioner and a trained facilitator for the Virtual Dementia Tour. She earned a Bachelor’s Degree in Communications with a business minor from the University of Illinois.
She has four adult children: Abby, Rob, Jack and Mark, along with three grandchildren. In her free time, she loves spending time with family, in the sunshine and in the water.
Senior Living Consultant
Rich Hall serves as Senior Living Consultant at Serra Sol. In his role, he walks hand-in-hand with families considering memory care for their loved ones. He chose to pursue a career in senior living after assisting his mother in her search for a quality senior living community. Now, with the benefit of personal experience, he enjoys guiding families in their own searches.
Prior to Serra Sol, Rich was Director of Marketing and Sales at a non-profit continuing care retirement community. Prior to senior living, he worked in the software, tech and industrial manufacturing industries.
Rich is a graduate of California State University at Long Beach, where he earned a Bachelor of Science degree in Marketing. He also holds an MBA with specialization in marketing and consulting from The University of Southern California.
A native of Long Beach, Rich has two grown sons who live in Northern California, but who were raised not far from the Serra Sol community. In his spare time, Rich enjoys spending time swimming and sailing, doing carpentry projects, painting and traveling.
Sue Alvarez, LVN
Director of Nursing
Sue Alvarez ensures resident wellness in her role as Serra Sol’s Director of Nursing. A caring nurse with a long-time love for working with the elderly, Sue is committed to helping residents of our community thrive will in our care.
She graduated from Western Texas College in Snyder, Texas, where she earned a degree has a Licensed Vocational Nurse. She has experience as a medical surgery and gastroenterology nurse, but the majority of her experience is in skilled nursing, where she worked her way from a floor nurse, to a charge nurse and later, a director of staff development. Since 2013, she’s served roles in various senior living communities, including as a director. She holds her RCFE license, which she earned in 2013.
Sue grew up in West Texas. She and her husband, Joseph, have been married for 26 years. They have a 24-year old son, also named Joseph. In her spare time, Sue enjoys gardening and going on walks and hikes with her poodle mix, Hank.
As Serra Sol’s Service Coordinator, Toni Burdette will play an important role in helping residents get settled in their new home while maintaining good communication and relationships with Serra Sol resident families.
Prior to joining team Serra Soo, she spent 15-years working in education and was most recently an administrative assistant to the assistant principal and athletic director at a high school in Phoenix, Arizona. Toni enjoys helping others and is excited to create a new second family at Serra Sol.
A handy man with a heart for seniors, Scott serves as Serra Sol’s Maintenance Supervisor. He’s responsible for general maintenance and repair of the community, doing anything from fixing clogged drains to hanging photos and keepsakes for residents in our care.
Before joining the Serra Sol team, Scott was employed by Basset Construction for more than five years. Prior to that, he was an installer and fabricator at Simmons Glass and an installer crew chief and project manager at Renaissance Doors & Windows.
Born and raised in San Clemente (and a resident to this day), Scott graduated from San Clemente High School and earned a degree in Criminal Justice from Irvine Valley College. He enjoys spending time with his stepson, Joey, and Joey’s wife, Sarah.
With a strong background in senior living, hospitality, and service, Eleonora Hristova is well-suited to contribute to the success of Serra Sol Memory Care. As Administrative Assistant, she ensures that the community runs smoothly and serves as the right-hand woman of Executive Director Susie Peterson.
Eleonora holds a bachelor’s degree in Pedagogics and is currently pursing a Masters in Gerontology from USC Los Angeles. She holds a senior living administrators license and an administrative offie assistant certificate.
Early in her career, Eleonora worked in hotel management in Southern California and as a server and bartender. Directly prior to joining Serra Sol Memory Care, she was a front desk manager and assistant to the executive director at an Independent Living, Assisted Living and Memory Care community in San Clemente. She loves working with seniors, and values treating all in our care with dignity, respect and like family.
Originally from Bulgaria, Eleonora has been married for ten years and has a son and a daughter. She’s proud that her children are bilingual, as she herself speaks five languages. In her spare time, she enjoys being with family, visiting parks and the beach and seeing movies.
Dining Service Manager
A regular in the kitchen since his teen years, Jorge Jimenez is Serra Sol’s Dining Service Manager, where he leads a team of food service professionals and looks to delight residents of Serra Sol with his culinary creations.
Jorge began as a dishwasher and server before moving into roles as a line cook, sous chef and finally an executive chef. His previous experience includes stints in restaurants, hotels and senior living. But an opportunity to work with seniors in a family atmosphere is what he truly enjoys most. He enjoys getting to know residents personally and incorporating some of their favorite dishes in the community’s menu offerings.
When not in the kitchen, Jorge enjoys spending time with his 9-year old son.
Join Our Team
Interested in a career in senior living? We’re looking to add talented members to our team. We choose employees who emulate the values that we hold as a company: Compassion, Commitment, Professionalism and Integrity.
If this describes you, apply for an opportunity today.